An interactive publication featuring a “spotlight course,” articles, startup tools, and more.
An interactive publication featuring a “spotlight course,” articles, startup tools, and more.
Market research should be an ongoing activity in your startup, but it doesn't have to break your budget. This issue of Vive Interactive covers many low-cost ways to get insights that can help drive your company’s success.
Created with the founder in mind, the Envīveo Business Builders Framework provides a holistic view of building and growing a successful tech business.
Every industry has its own language, including the startup industry. You’ll need to be proficient in it as you interact with investors, incubators, accelerators, and others in the startup ecosystem. While some terms commonly used in the startup world may seem like nothing more than jargon, many are integral to describing and understanding key concepts and activities. The glossary here contains some keywords and phrases you should know. Please keep checking back as we continually update this and all our other resources to best meet your information needs. You can download a printable copy of this glossary in our Startup Store.
A mentor-based program that provides structure, support, and intensive guidance to startups for up to six months. Accelerator programs typically work with post-product startups and culminate with a Demo Day where startups pitch several investors at once.
Acceptance Test Driven Development (ATDD) involves team members with different perspectives (customer, development, testing) collaborating to write acceptance tests in advance of implementing the corresponding functionality.
An acceptance test is a formal description of the behavior of a software product, generally expressed as an example or a usage scenario. A number of different notations and approaches have been proposed for such examples or scenarios.
An investor who meets certain criteria regarding income, net worth, and qualifications. In the US, only people who are accredited investors can invest in startup under RegD, rule 506(c).
A strategy often used by companies to acquire a talented team of employees by buying the company that employs them. Rather than targeting the company for its products, services, or market share, the primary motive behind an acqui-hire is to gain the skills, expertise, and knowledge of its staff. This approach is particularly common in the technology sector, where the competition for highly skilled professionals is intense. An acqui-hire allows acquiring companies to rapidly onboard a team that can contribute to innovation, product development, or expansion into new technological areas. It's a fast-track method to fill gaps in talent and expertise, bypassing the lengthy process of individual hiring.
An early test of a product, often performed by internal staff, to identify bugs and issues before the beta test phase, which involves real users.
An individual who provides capital for a business or startup, often in exchange for convertible debt or ownership equity. Angel investors are typically the first outsiders to invest in a startup.
A group of investors who pool their personal resources to invest in a startup. Unlike venture capital, angel groups use their own net worth.
A small round of funding at the earliest stages of a company for angel investors, angel investor groups, friends, and family. Angel rounds in the US are typically done via SAFE notes or convertible notes, under $1M in size and under $10M in valuation cap.
Antipatterns are common solutions to common problems where the solution is ineffective and may result in undesired consequences.
In the U.S., this is the document filed with the state to establish a company. When filing, this informs the state of the corporation's name, purpose, and address of the registered agent.
In the context of software development, build refers to the process that converts files and other assets under the developers' responsibility into a software product in its final or consumable form. The build is automated when these steps are repeatable, require no direct human intervention, and can be performed at any time with no information other than what is stored in the source code control repository.
A business based on transactions that takes place between one business and another. A business is the end user.
A business based on transactions that takes place between a business and an individual. The individual is the end user.
A business that extends the B2B model to include e-commerce for consumers.
A financial statement that reports a company's assets, liabilities, and shareholder equity and is used to evaluate the business at the date of publication.
BDD is a practice where members of the team discuss the expected behavior of a system in order to build a shared understanding of expected functionality.
Testing of a product's beta version by real users in a real environment to find defects and gather feedback on its functionality and usability.
The process of starting a company via one's own personal savings. Essentially, bootstrapping means self-funding.
The distinctive identity that differentiates a product or business from its competitors. A brand encompasses the name, logo, visual identity, and communications strategy of a company or product.
Short-term financing used by a company to solidify its short-term position until a long-term financing option can be arranged.
Refers to a period when the valuations of startups are abnormally high when compared to historic valuations.
Burndown charts and burnup charts track the amount of output (in terms of hours, story points, or backlog items) a team has completed across an iteration or a project.
The rate at which a new company spends its venture capital to finance overhead before generating positive cash flow from operations; it's a measure of negative cash flow.
Business agility is the ability of an organization to sense changes internally or externally and respond accordingly in order to deliver value to its customers.
A company's plan for making a profit. It identifies the products or services the business will sell, its target market, and any anticipated expenses.
A detailed document that outlines a company's objectives, strategies for achieving them, financial projections, market research, and operational plans.
A contest between startups, early-stage businesses, and/or growing businesses, the goal of which is for participants to develop and submit an original idea or complete their existing business plan.
The use of technology to execute recurring tasks or processes in a business where manual effort can be replaced. It is used to improve efficiency, reduce costs, and streamline processes.
The purchase of a company's shares in which the acquiring party gains control of the targeted firm. A buyout can be conducted by an external company or internally by management.
The amount of cash that a company has on hand at any given time. It is a key indicator of financial health and liquidity.
Refers to either a company's total market value of equity, or a cap on the conversion rate for investors in a convertible note, protecting their investment.
The transition from a little-known product to the mainstream. If a startup can successfully cross the chasm, it has the opportunity for mainstream success and hypergrowth.
The percentage of customers or subscribers who cancel or do not renew their subscriptions within a given time period. It's a critical metric for businesses with a subscription-based model.
Collective code ownership is the explicit convention that every team member can make changes to any code file as necessary: either to complete a development task, to repair a defect, or to improve the code's overall structure.
The process of bringing new products and services to the market.
Equity ownership in a corporation, with voting rights and the potential for dividends. Common stockholders are last to receive any payouts in the event of liquidation.
A condition or circumstance that puts a company in a favorable or superior business position. It can arise from various sources, such as cost structure, branding, the quality of product offerings, distribution network, and customer support.
The combination of pay and other rewards received by employees for their performance at work. Benefits can include health insurance, pension plans, paid vacation, stock options, and more.
Instruction provided to employees on the laws and regulations applicable to their job function or industry. These laws are predominantly in place to ensure workplace safety and to prevent discrimination.
A strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action.
Continuous deployment aims to reduce the time elapsed between writing a line of code and making that code available to users in production. To achieve continuous deployment, the team relies on infrastructure that automates and instruments the various steps leading up to deployment, so that after each integration successfully meeting these release criteria, the live application is updated with new code.
Continuous Integration is the practice of merging code changes into a shared repository several times a day in order to release a product version at any moment. This requires an integration procedure which is reproducible and automated.
A form of short-term debt that converts into equity, typically in conjunction with a future financing round; it is a common tool for early-stage startups to raise capital.
A method for seed stage investors and angels to invest in an early stage company that hasn't been explicitly valued. After more information becomes known, the note can be converted into equity.
Startups that work best if they remain small. They are often able to operate out of a person's home.
A form of crowdsourcing where individuals get equity in return for their funding. Because this is a heavily regulated environment, crowdinvesting is usually done via specialized crowdinvesting platforms.
The practice of referring to a body of people to obtain needed knowledge, goods, or services.
The daily meeting is one of the most commonly practiced Agile techniques and presents opportunity for a team to get together on a regular basis to coordinate their activities.
Raising capital by borrowing money that must be repaid over time, with interest. This can be in the form of a loan from a bank or issuing bonds. It's an alternative to raising equity where ownership of the company is diluted.
Presentation used by founders to showcase the potential of their startup. This is what is provided to investors in the hope of raising capital.
The definition of done is an agreed upon list of the activities deemed necessary to get a product increment, usually represented by a user story, to a done state by the end of a sprint.
The process in which an underrated product or service becomes popular enough to replace or displace the conventional product or service.
An innovation that significantly alters the way that consumers, industries, or businesses operate, often displacing established market-leading firms and products.
Strategies, policies, and practices that promote the representation and participation of different groups of individuals, including people of different ages, races, ethnicities, abilities, genders, sexual orientations, etc.
Funding rounds where a company raises capital at a lower valuation than the previous round, often reflecting decreased expectations for the company's future prospects.
A legal concept in corporate law that allows majority shareholders to force minority shareholders to join in the sale of a company under the same terms.
A business model where the brand or manufacturer sells its own products to its end customers.
An investigation or audit of a potential investment or product to confirm all facts, such as reviewing all financial records, plus anything else deemed material. It refers to the research done before entering into an agreement or a financial transaction with another party.
The process of integrating a new employee with a company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team.
Efforts by employers to keep employees in their workforce. In addition to salary and benefits, retention strategies can include career development opportunities, work-life balance initiatives, employee recognition, and a positive workplace culture.
An epic is a large user story that cannot be delivered as defined within a single iteration or is large enough that it can be split into smaller user stories. This is part of the Agile framework.
In software development, an "estimate" is the evaluation of the effort necessary to carry out a given development task; this is most often expressed in terms of duration.
A person who believes so much in a product or service that they freely try to convince others to use it.
A funding round where a company raises capital at the same valuation as the previous funding round, indicating no significant company valuation increase or decrease.
An estimate of future financial outcomes for a company or project, often including projected income statements, balance sheets, and cash flow statements.
A business model where customers are offered a restricted version of a product or service at no cost. Additional features are available at a cost.
An Agile team frequently releases its product into the hands of end users, listening to feedback, whether critical or appreciative.
When a startup raises their first outside capital from its own network. This is less formal than later funding rounds.
The ability of the startup to have a competitive advantage by being the first to market in a new product category.
The primary method of financing that startups undertake to raise external capital.
The use of game design principles to make a product or service more fun, engaging, and rewarding to users.
A phase of a company's lifecycle when it has successfully navigated the startup phase and is generating consistent revenue, focusing on expansion and scaling.
A marketing technique developed by technology startups which uses creativity, analytical thinking, and social metrics to sell products and gain exposure.
The use of aggressive but often cost-effective digital marketing tactics to grow and retain a user base, gain exposure, and sell products.
The team meets regularly to reflect on the most significant events that occurred since the previous such meeting, and identify opportunities for improvement.
The growth curve of a startup that investors want to see, where metrics such as active users or sales double each year; also known as "J-curve" or "Up-and-to-the-right".
"Integration" (or "integrating") refers to any efforts still required for a project team to deliver a product suitable for release as a functional whole.
In an Agile context, Incremental Development is when each successive version of a product is usable, and each builds upon the previous version by adding user-visible functionality.
An Intellectual Property Assignment Agreement (IP Assignment Agreement) is a legal document that facilitates the transfer of ownership of intellectual property (IP) rights from one party to another. This type of agreement is crucial in various business transactions, including the sale of a business, mergers and acquisitions, and employment contracts where employees agree to assign any inventions or work created during their employment to their employer.
An Intellectual Property Assignment Agreement is essential for ensuring the clear and undisputed transfer of IP rights, protecting the interests of both the assignor and the assignee. It provides legal certainty and clarity about the ownership and rights to use, sell, license, or otherwise exploit the intellectual property involved. This agreement is particularly important in industries where IP is a critical asset, such as technology, entertainment, manufacturing, and research and development.
An employee within a company that is tasked with developing an innovative product or project within the company.
The supervision of non-capitalized assets (inventory) and stock items. A component of supply chain management, inventory management supervises the flow of goods from manufacturers to warehouses and from these facilities to point of sale.
An iteration is a timebox during which development takes place. The duration may vary from project to project and is usually fixed.
Agile projects are iterative insofar as they intentionally allow for "repeating" software development activities, and for potentially "revisiting" the same work products (the phrase "planned rework" is sometimes used; refactoring is a good example).
The Kanban Method is a means to design, manage, and improve flow systems for knowledge work. The method also allows organizations to start with their existing workflow and drive evolutionary change. They can do this by visualizing their flow of work, limit work in progress (WIP) and stop starting and start finishing.
A Kanban Board is a visual workflow tool consisting of multiple columns. Each column represents a different stage in the workflow process.
A measurable value that demonstrates how effectively a company is achieving key business objectives. KPIs vary between companies and industries, depending on their priorities or performance criteria.
The process of introducing a product or service to the market. A “soft” launch may precede a public launch and is done as a way to work out bugs and judge how a product or service will be received by users before a formal launch.
An investor who organizes a funding round and typically contributes a significant portion of the capital. They may also negotiate terms on behalf of other investors.
A marketing tool that generates leads by offering a long-form resource (e.g., an ebook, report, or webinar) in exchange for a user's contact information. It's designed to maximize the number of targeted leads by offering value.
Lead Time is the time between a customer order and delivery. In software development, it can also be the time between a requirement made and its fulfillment.
A systematic method for waste minimization within a manufacturing system without sacrificing productivity. Lean also applies to service-oriented processes.
A partnership made up of one or more general partners (who have full management responsibilities and unlimited liability) and one or more limited partners (who provide capital but have limited liability and are not involved in day-to-day management).
The process of bringing a business to an end and distributing its assets to claimants. It occurs when a company is insolvent and cannot pay its obligations.
Terms in a venture capital agreement that specify which investors are paid first and how much they are paid in the event of a liquidation event, such as the sale of the company.
The measure of the amount of sales or adoption of a product or service compared to the total theoretical market for that product or service.
A marketing-qualified lead (MQL) is a potential customer that has been reviewed by the marketing team and satisfies the criteria necessary to be passed along to the sales team.
A mix of debt and equity financing that gives the lender the right to convert to an equity interest in the company in case of default, generally after venture capital companies and other senior lenders are paid.
A category of venture capital, typically in the form of small funds and investments, targeting early-stage startups with lower capital needs.
A Minimum Marketable Feature is a small, self-contained feature that can be developed quickly and that delivers significant value to the user.
A Minimum Viable Product is the "version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort." The most pared-down version of a product that can still be released. An MVP has just enough features to satisfy early customers and provide feedback for future product development.
Mob Programming is a software development approach where the whole team works on the same thing, at the same time, in the same space, and at the same computer.
The process of deriving revenue from the users of your product or service.
Income that a startup can reliably anticipate for every month. To calculate MRR, multiply the total number of paying customers by the average revenue per user (ARPU) per month.
A Niko-niko Calendar is updated daily with each team member's mood for that day. Over time the calendar reveals patterns of change in the moods of the team, or of individual members.
The capability of an enterprise to deliver products or services to its customers in the most cost-effective manner possible while still ensuring the high quality of its products, service, and support.
A complete development and deployment environment in the cloud, with resources that enable a user to deliver everything from simple cloud-based apps to sophisticated, cloud-enabled enterprise applications without having to build and maintain the required infrastructure.
A collaborative marketing strategy where businesses work together to promote each other’s products or services. It leverages the strengths and audiences of each partner for mutual benefit.
The process by which managers and employees work together to plan, monitor, and review an employee’s work objectives and overall contribution to the organization.
A form of digital marketing in which brands pay only when specific actions such as clicks, sales, or leads are completed. It's a way to measure ROI on marketing activities directly.
A competitive event where founders pitch their startups to a group of people, often investors. The winners receive capital, connections, and other business resources.
A brief presentation, often created using PowerPoint, Keynote or Prezi, used to provide your audience with a quick overview of your business plan. Usually used during face-to-face or online meetings with potential investors, customers, partners, and co-founders.
A fundamental shift in business strategy. It involves changing one or more aspects of the company (e.g., target market, business model) to pursue a more lucrative opportunity.
Agile teams generally prefer to express estimates in units other than the time-honored "man-hours." Possibly the most widespread unit is "story points."
Funding round where the startup is funded by friends, family, fools, and the founders themselves. Angel investors and certain VCs may also invest in this round.
Investment funds, generally organized as limited partnerships, which buy and restructure companies. Venture capital is a type of private equity.
A product backlog is a list of the new features, changes to existing features, bug fixes, infrastructure changes or other activities that a team may deliver in order to achieve a specific outcome.
A scenario where a product satisfies a strong market demand. It is a crucial stage for startups and can significantly impact the company's success and scalability.
A new product generates non-trivial revenue and growth, proving that there was a demand for it. PMF is the first major milestone of every startup.
The product owner is a role on a product development team responsible for managing the product backlog in order to achieve the desired outcome that a product development team seeks to accomplish.
The right for investors to participate in future funding rounds to maintain their percentage ownership in the company.
A financial metric used to assess a company's financial health by revealing the percentage of revenue that exceeds the costs of goods sold (COGS). It's a measure of profitability.
An exercise that demonstrates that a product or concept not only works but will fulfill customer requirements and that customers will adopt it. A POC may uncover flaws, leading the company to revise or abandon a project.
The process of creating an early model of a product to test concepts and functionality. Prototypes range from simple mock-ups to interactive digital models, allowing designers and stakeholders to explore ideas before committing to full-scale development.
A way of preventing mistakes and defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".The supervision of non-capitalized assets (inventory) and stock items. A component of supply chain management, inventory management supervises the flow of goods from manufacturers to warehouses and from these facilities to point of sale.
Refactoring consists of improving the internal structure of an existing program's source code, while preserving its external behavior.
A funding model where an investor provides funds to a startup but not for equity. Instead, the investor is paid back a certain percentage of the business's total revenue or sales over a given period. This continues until the investor makes back a predetermined multiple of the given amount. RBF is typically used by post-revenue eCommerce and SaaS startups.
Rules of Simplicity is a set of criteria, in priority order, proposed by Kent Beck to judge whether some source code is "simple enough."
The period of time that the startup can remain in business, given the current amount of funding. It is critical for a startup as it helps determine the budgeting, strategizing, forecasting, and fundraising throughout the startup’s lifecycle.
The process in which the founders can project the performance of the startup in the future based on current data.
A SAFE note is a financial instrument used in startup investing that allows investors to provide capital to a startup in exchange for a promise of future equity.
A model that represents the journey from a potential customer's first contact with a company through to a completed sale. The funnel helps companies understand and visualize their sales process and measure overall conversion success between stages.
A sales-qualified lead (SQL) is a prospective customer who has moved through the sales pipeline – from marketing-qualified lead through sales-accepted lead – to a position where the sales team can now work on converting them into an active customer.
The ability of a startup to grow significantly without an equally significant increase in resources or costs. It is the ability of a system, network, or process to handle a growing amount of work, or its potential to be enlarged to accommodate that growth. Scalability is essential for a startup to increase its market share and profitability.
The ability for the startup to grow without being impeded. This often requires capital, planning, the right systems in place, partners, technology, and processes. Scaling usually happens after Product-market fit.
Scrum is a process framework used to manage product development and other knowledge work. Scrum is empirical in that it provides a means for teams to establish a hypothesis of how they think something works, try it out, reflect on the experience, and make the appropriate adjustments. That is, when the framework is used properly.
Scrumban is a mixture of the Scrum Method and the Kanban Method.
The scrum master is the team role responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.
A technique to scale Scrum up to large groups (over a dozen people), consisting of dividing the groups into Agile teams of 5-10.
The earliest form of outside capital a startup will raise. Some startups never mature past this funding stage.
The process of showcasing reviews for a product or service through the use of testimonials, product reviews, earned media, influencers, public relations, and social media.
A controlled launch to test a new market/ecosystem via a tailor-made program. This is often done when a startup is expanding into a new country and doesn't want to invest all of their resources at once.
A software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet. This eliminates the need for organizations to install and run applications on their own computers or in their own data centers.
A cloud computing model in which a provider offers the use of cloud-based applications over the internet and manages all the physical and software resources used by the application.
A software licensing and delivery model in which a software provider delivers an application to users on the internet via a website or app. Unlike traditional software products, SaaS software is licensed on a subscription basis and is centrally hosted.
An entrepreneur who starts and grows a business alone.
Sprints are fixed length periods of work that last one month or less to create consistency and ensure short iterations for feedback in order to inspect and adapt both how work is done and what is being worked on. If cycles are longer, then the spirit of frequent feedback cycles can be lost. Longer Sprint may also get too complex and may increase risk. A new Sprint starts immediately after the conclusion of the previous Sprint.
A sprint backlog is the subset of product backlog that a team targets to deliver during a sprint to accomplish the sprint goal and progress toward an outcome.
The list of technologies required to build and launch an application or run a service/product.
Contracts that give the holder the right, but not the obligation, to buy or sell a stock at a specified price within a specific time period. They are often used as part of employee compensation packages.
Story mapping consists of ordering user stories along two independent dimensions based on the order activities occur and sophistication of implementation.
Splitting consists of breaking up one user story into smaller ones, while preserving the property that each user story separately has measurable business value.
Identifying and developing new leaders who can replace old leaders when they leave, retire or die. Succession planning increases the availability of experienced and capable employees that are prepared to assume these roles as they become available.
The oversight of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer. SCM involves coordinating and integrating these flows both within and among companies.
A memorable phrase that sums up the tone and premise of a brand or product and reinforces the audience's memory of the product.
The process of finding and acquiring skilled human labor for organizational needs and to meet any labor requirement. It involves sourcing, attracting, interviewing, hiring, and onboarding employees.
A timebox is a previously agreed period of time during which a person or a team works steadily towards completion of some goal.
The period of struggle a startup faces after a setback. This is often where the startup is struggling to find product-market fit.
A startup company with a valuation over $1 billion. The term reflects the rarity of such successful ventures.
A unit test is a short program fragment which exercises some narrow part of the product's source code and checks the results.
Usability testing is an empirical, exploratory technique to answer questions such as "how would an end user respond to our software under realistic conditions?"
In consultation with the customer or product owner, the team divides up the work to be done into functional increments called "user stories."
The distinctive benefit that the startup offers the customer via its product or service offering
A period in the startup lifecycle that occurs after the startup launches a product but doesn’t see any revenue. This term is the result of plotting the shape of a company's cash flow onto a graph. The valley is the location on the graph where the cash flow is at a very low point.
What defines the startup and distinguishes it from their competitors. After reading a value proposition, the reader should have no misunderstandings about the company or what it offers.
A type of debt financing provided to venture-backed companies by specialized banks or non-bank lenders to fund working capital or capital expenses, such as purchasing equipment.
The process by which an employee earns the right to receive full benefits from the company's stock option plan or retirement plan over time. It encourages employees to perform well and remain with the company.
Velocity is the total effort estimates associated with user stories that were completed during an iteration.
Version control is not merely "good practice" but an enabler of a number of Agile practices, such as continuous integration
A methodology for startups that begins with the requirements-gathering stage and then moves to the design stage and then to development. Once the product has been created, it moves through various testing phases. It is a linear, sequential process.
The process of analyzing the current workforce, determining future workforce needs, identifying the gap between the present and the future, and implementing solutions so that an organization can accomplish its mission, goals, and strategic plan.
A premise focused on building a sustainable startup culture rather than focusing on building the next unicorn
A startup that looks promising but has failed to gain traction and grow into a successful enterprise.
Startups that continue to operate after funding has run out but don't actually grow. Investors no longer see them as attractive.