Debbie Edens
Having served as a global Vice President of Customer Engagement and Customer Loyalty at various tech companies, Debbie has led teams promoting a culture of collaboration, accountability, and customer-centricity. She has a proven track record of improving operational efficiency and delivering high customer satisfaction. Debbie has both IT and Customer Service experience from various roles in the tech and energy sectors. As a former entrepreneur, she has experience and empathy with managing the details and decisions of starting your own business.
At Envīveo, Debbie is available to coach on Leadership and Customer Success from start-up to multiple maturity levels.

AREAS OF EXPERTISE
- Leadership
- Strategy
- Business Analysis
- People Development
- Coaching
- Business Innovation
- Strategic Planning
- Customer Success
- CRM
- Requirements Analysis

“You can hand your staff a map and tell them to go to the mountaintop, or you can give them boots, a compass, the desire to climb, and an invitation to come with you.”
A NOTE ABOUT DEBBIE
BOOK A CONSULTATION
Join Debbie for direction on challenges ranging from the core strategy driving your business plan to the details of your go-to-market strategy or the tech stack, resources, and partnerships to enable your business best. Using several strategic tools and frameworks, as well as years of experience, Debbie will work to help you refine your startup's foundational and strategic aspects.
20-Minute Session
FREE This free session will allow you and your expert coach to briefly discuss your challenges and determine if the coach has the right expertise to assist you. This is a good way to get to know each other before committing to paid sessions.ONE HOUR CONSULTATION
$200Explore your business strategy, project scope, customer journey and hiring and leadership strategy with Debbie to refine your direction and help you get a good foundational start or stay focused.
Plan to walk Debbie through a high-level presentation of your challenge, need, or problem statement. You’ll get:
- Targeted Q&A to fully understand and structure the strategic challenge you face
- High-level recommendations
- Defined next steps
THREE HOUR PACKAGE
$540The three-hour package (discounted 10%) will be customized to explore your particular strategic challenges in greater depth. It can include defining your core business and product offering and developing an integrated strategic customer success program.
(See more details on the booking page.)