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PHONE HOTLINE: +1(803) 368-4836E-MAIL: info@enviveo.com
Become a Client
My Envīveo
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Vive Interactive
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Vive Interactive

An interactive publication featuring a “spotlight course,” articles, startup tools, and more.

 

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Bootstrap Market Research

Market research should be an ongoing activity in your startup, but it doesn't have to break your budget. This issue of Vive Interactive covers many low-cost ways to get insights that can help drive your company’s success. 

 

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Business Builder's Framework
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Envīveo Business Builder's Framework

Created with the founder in mind, the Envīveo Business Builders Framework provides a holistic view of building and growing a successful tech business.

 

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Knowledge Hub
STARTUP STORE
Startup smart and take advantage of the various tools and resources we have created and curated specifically for founders. There's free stuff too!   SHOP >
 
COURSES
On-demand courses that cover four key pillars of building and growing a successful tech business based on our own Business Builder's Framework.  LEARN MORE >
 
BLOG
Ongoing commentary for tech startup founders, including ideas, insights, tips and trends. 
 
GLOSSARY
While some terms used in the startup world may seem like jargon, many are integral to understanding the startup ecosystem.  Here, you'll find the keywords and phrases you should know. READ MORE >
Find an Expert
Connect with experts in our Envīveo Expert Collective within our Vive Hive™ community or in one-on-one sessions. (Membership required.)

Debbie Edens

Chief Customer Officer, Envīveo

Having served as a global Vice President of Customer Engagement and Customer Loyalty at various software development companies, Debbie Edens has led teams promoting a culture of collaboration, accountability, and customer-centricity. She has a proven track record of improving operational efficiency, optimizing processes to remove the noise, and delivering high customer satisfaction. 

Debbie has both IT and Customer Service experience from various roles in software development and in the utility industry. She has a wide variety of experience as an Enterprise Architect for emerging technologies within contact centers, implementation of field workforce automation, virtual and augmented reality applications in industry and has run a Business Intelligence team. 

As a former franchise owner and small business operator, she has experience and empathy with managing the details and decisions of entrepreneurship.  

At Envīveo, Debbie is available to coach on Leadership and Customer Success from start-up to multiple maturity levels.
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Areas of Expertise

  • Leadership
  • Strategy
  • Business Analysis
  • People Development
  • Coaching
  • Business Innovation
  • Strategic Planning
  • Customer Success
  • CRM
  • Requirements Analysis
Networking and Knowledge Sharing

“Clear is kind. Unclear is unkind.” 

Brene BrownAmerican sociologist, author, speaker, professor, and podcast host

A Note About Debbie

If you want to get stuff done, put Debbie on the case! She balances a heavy load, thinks strategically and breaks down the execution into the ‘doable.’ She has held a diverse set of leadership roles from communication strategy, to the oversight of client experience to managing multi million dollar technology deployments. You can’t find someone with a better range of skills - and her sense of humor wins people over in the most challenging times.  - Tara Heptinstall, Founder, Envīveo

 

BLOG POSTS BY DEBBIE