What Should I Do If I Need Help with My Envīveo Account?
If you need help with your Envīveo account, use the Knowledge Base, live chat (available during limited hours), email, or phone support to resolve your issue quickly.
If you encounter any issues with your Envīveo account, follow these steps to resolve your problem:
Check the Knowledge Base:
Browse our Knowledge Base for troubleshooting guides and answers to common account-related questions, such as password resets, account updates, and membership management.
Reset Your Password (If Needed):
If you’re unable to log in, click the “Forgot Password” link on the login page to reset your password quickly and securely.
Contact Support via Live Chat:
Use the live chat feature on our website for immediate assistance. Please note that live chat support may have limited hours, typically available Monday–Friday from 9:00 AM to 5:00 PM (ET). If live chat is offline, you can leave a message, and our team will respond as soon as possible.
Email Support:
If your issue requires additional troubleshooting, email us at client-support@enviveo.com with a detailed description of the problem, including any relevant screenshots.
Phone Support (if available):
For urgent matters, contact us by phone at +1 (803) 368-4836 during business hours.
Community Assistance:
As a member of the Vive Hive™ Community, you can also post questions in the community forums for advice from other founders or experts.
Our support team is here to ensure you have the best possible experience with Envīveo, whether through self-help tools, live chat, or direct communication.